Placemaking, for instance, emerged as a strong theme in our study. Our interviews with stewards repeatedly returned to discussions of how soft-edge spaces in neighborhoods could be used, how the use of these spaces should be negotiated with the city, and how interactions with neighbors could be enhanced in these spaces through information-based interactions—exchanging books, posting messages, sharing community notices. By adopting an exploratory approach, we allowed for the discovery of themes and hypotheses that we did not anticipate.
The research paper:
iSchool, University of British Columbia, Vancouver, Canada